Terms of Service

These Terms of Service (the "Terms") are a binding agreement between you and Goodeye Labs, Inc. ("Goodeye," "we," "us," or "our"), a Delaware corporation. They govern your access to and use of Goodeye, an outcome-aligned AI workflow registry and optimizer, together with the public web catalog at goodeye.dev, our Model Context Protocol (MCP) server, our REST API, and our command-line interface (CLI) (collectively, the "Service").

You agree to these Terms by creating an account or by accessing or using the Service in any way. This includes anonymous use of the public catalog and programmatic access through an API key, the CLI, or the MCP server. On programmatic surfaces there is no "I agree" checkbox: by making your first request, and by continuing to use the Service, you accept the version of these Terms posted at goodeye.dev at that time.

The version of these Terms in effect when you use the Service applies to that use. If you do not agree to these Terms, do not use the Service.

Goodeye turns a stated business outcome into a deployed AI workflow, which is a markdown runbook, together with verifiers, which are automated checks that run on an agent's output. You can design, store, run, and share workflows and verifiers, and you can publish them as templates for others to use.

The Service is available across several surfaces: the public web catalog at goodeye.dev, the MCP server, the REST API, and the CLI. The public catalog displays template metadata only; it does not display private workflow bodies. Goodeye is designed to be used by both people and AI agents, and an agent may connect to the Service and act on your behalf.

To use the Service, you must be at least 18 years old, or the age of majority in the place where you live if that age is higher. By using the Service, you represent that you meet this requirement and that you have the authority to enter into these Terms, including on behalf of any organization you represent.

When you create an account or are issued credentials, you are responsible for keeping them secure.

• Keep your account credentials and any Goodeye-issued API keys confidential. A Goodeye-issued key is shown to you once at the time of creation and is not recoverable afterward, so store it securely.
• You are responsible for all activity that occurs under your account or your API key, whether that activity is carried out by you, by an AI agent acting on your behalf, or by any third party who obtains your key. Activity under your key counts as your use of the Service and is billed to you.
• Provide accurate and current registration information, and keep it up to date.
• Notify us promptly at hello@goodeyelabs.com if you believe your account or a key has been compromised. You can revoke a key and issue a new one at any time.

Programmatic clients may authenticate with a Goodeye-issued API key instead of completing the interactive sign-in flow. You must not share, sell, or transfer your credentials, and you must not use another user's credentials.

The Service supports teams and the sharing of private workflows with other users.

• A team has an owner and members. The owner administers the team, and members participate according to the access they are granted.
• When you share a workflow, you grant each collaborator a role: view, edit, admin, or owner. The role determines what a collaborator can see and do, including whether they can read or modify the workflow body, manage access, or transfer ownership.
• The account holder, team owner, or workflow owner is responsible for the use of the Service by the people they grant access to, and for the content those people place in a shared workflow or a team.

Grant access only to people you trust, and remove access when it is no longer needed. Information you place in a shared workflow or a team becomes visible to everyone who has access to it.

The Service offers both free and paid tiers. Use of the Service that involves AI calls is metered, and fees are based on usage.

• We meter activity that runs workflows and verifiers, and we bill for it according to your tier and the fees in effect at the time of use. We keep records of your usage so you can review it.
• Each tier includes a monthly usage grant, and we may issue credits to your account. Grants and credits have no cash value, are non-transferable, and may expire or be revoked. They apply only to your use of the Service and cannot be redeemed for money.
• We may suspend or block activity, including activity by an agent acting on your behalf, when your balance or your usage grant is exhausted. You can resume by reducing usage or, where a paid option is available, by maintaining a sufficient balance.

There is no self-serve checkout today. We may introduce paid plans in the future, including plans that renew automatically on a recurring basis. If we do, we will give you advance notice of the plan and its price, obtain any consent that applicable law separately requires before charging you, and make the relevant terms available before any charge takes effect.

Refunds

Our approach to refunds is intended to be straightforward and fair. Usage that has already been consumed is non-refundable by default, because the underlying work has already been performed. We may, at our discretion, refund an unused prepaid balance, and we consider good-faith refund requests on a case-by-case basis. We will always honor refunds that are required by applicable consumer protection law, including for consumers in the European Union and in California. We may decline a refund in cases of abuse, fraud, or violation of these Terms.

To run workflows and verifiers, Goodeye makes AI calls on your behalf using our own accounts with third-party AI providers, which are OpenAI, Anthropic, and Perplexity. Content you submit, including the inputs and outputs of a run and any image URLs you pass, is sent from our servers to the relevant provider so it can be processed and a result returned.

You must comply with the applicable AI provider's usage policies for any content you submit to the Service, since that content may be processed by that provider. You must not submit content that those policies prohibit.

We are not responsible for the availability, performance, or continuity of the third-party AI providers, or for the content of the outputs they generate. A provider's handling of submitted content is governed by that provider's own terms and by our agreements with it. If a provider changes or discontinues a model or service, the behavior or availability of parts of the Service may change.

"User content" means the content you submit to the Service, including private workflow bodies, verifier definitions and examples, the inputs and outputs of runs, and any other text, parameters, or URLs you provide.

You retain ownership of the content you submit. We do not claim ownership of it.

You grant us a worldwide, non-exclusive license to host, store, process, and use your content to provide, secure, support, improve, and develop our products and services. We may create and use aggregated and de-identified data as described in our Privacy Policy.

This license to your User content exists to let us run the Service for you and to improve and develop our products and services. It ends with respect to a given item of User content when you delete it, subject to the retention practices described in our Privacy Policy and to your separate grant for any content you publish as a template.

You are responsible for your User content. You represent that you have the rights necessary to submit it and to grant the license above, and that submitting it does not violate these Terms or any applicable law.

You can publish a workflow as a template so that others can find and use it. Publishing is optional. A published template is a fixed public copy of a workflow at the version you publish, and each published version is kept as its own permanent record.

When you publish a template, you grant Goodeye and all other users a worldwide, royalty-free, sublicensable license to host, display, reproduce, and distribute the published template, and to allow other users, both authenticated and anonymous, to view, fork, execute, and create derivative works of it. This license is necessary so that the Service can deliver the template to the people you are publishing it for.

Because publishing distributes copies and creates a permanent version record, this license survives any later change you make. It continues to apply to copies already distributed, to existing forks made by others, and to the permanent version record, even after you unpublish or delete the template. Unpublishing or deleting a template prevents new copies from being made through the Service going forward.

Each time you publish a template, you represent and warrant that:

• You own the content you publish, or you have all rights and permissions necessary to publish it and to grant the license above.
• The content does not infringe any third party's intellectual property or other rights, and publishing it does not violate any applicable law.
• The content contains no prompt-injection payloads and no other content designed to subvert, hijack, or manipulate another user's AI agent or the Service.

Content covered by a separate signed agreement with us is intended to remain private and must not be published as a public template. Publishing is always optional, and a separate signed agreement may restrict or prohibit publishing the content it covers.

Your handle is your public identity on the Service, and it is the attribution shown for the templates you publish. Choose a handle accordingly, and do not put information into a handle that you do not want to be public.

You cannot change your handle arbitrarily often. The public URL of a template stays tied to the handle that was in effect when that template version was published, and it does not change when you later rename your handle. This keeps published links stable for the people who rely on them.

You agree not to use the Service in any of the following ways:

• For any unlawful purpose, or to submit, publish, or distribute content that is unlawful, infringing, or that violates the rights of others.
• To upload, submit, or distribute malicious code, including content designed to subvert, hijack, or manipulate another user's AI agent.
• To submit protected health information, payment card data, government-issued identifiers, biometric or genetic identifiers, precise geolocation data, or any other special-category or otherwise regulated personal data into workflows, verifiers, or image URLs. The Service is not designed to handle this data, and we do not offer or enter into a business associate agreement under the U.S. Health Insurance Portability and Accountability Act (HIPAA).
• To scrape the Service, to reverse engineer or attempt to derive the source code of the Service, or to circumvent, disable, or interfere with rate limits, usage grants, credit limits, or other technical or security measures.
• To access the Service programmatically in a way that does not respect the published rate and usage limits.
• In violation of applicable sanctions, export-control, or trade laws, including by accessing the Service from an embargoed jurisdiction or as a restricted party.
• To generate, submit, or distribute content that violates the usage policies of the applicable third-party AI provider.

You are responsible for the content you submit and publish and for ensuring that your use of the Service complies with these Terms and with all applicable law.

The Service uses AI to produce outputs and machine-generated artifacts. These include designed and optimized workflows, results produced when you teach a workflow, verifier verdicts, and automated template-safety results. These outputs are generated by AI and are not guaranteed to be accurate, complete, current, or fit for any particular purpose. You are responsible for reviewing them and exercising your own judgment before relying on them or acting on them.

You assume the risk of running workflows and verifiers and of having your own AI agent execute template content authored by other users. Template content authored by others may contain instructions, including prompt-injection attempts, that are intended to influence the behavior of an agent that processes it. You are responsible for the actions your agent takes and for any content your agent processes.

Any automated safety signal we attach to a template is an automated, point-in-time, best-effort check. It does not guarantee that a template is safe, lawful, or suitable for any purpose, and it creates no duty or warranty on our part. You must not rely on it as a substitute for your own review.

The Service and all outputs are provided "as is" and "as available," without warranties of any kind. The Service is under active development and may change, be interrupted, or be discontinued at any time. We do not commit to any particular level of availability, uptime, or service level.

To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising out of course of dealing or usage of trade. We do not warrant that the Service or any output will be accurate, complete, reliable, secure, uninterrupted, or error-free.

To the fullest extent permitted by law, Goodeye and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to your use of, or inability to use, the Service, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to these Terms or the Service will not exceed the greater of (a) the total fees you paid to Goodeye for the Service in the twelve months before the event giving rise to the claim, or (b) USD 100.

The limitations above do not apply to your obligations under the section titled Indemnification, to your breach of the section titled Acceptable use, or to any liability that cannot be limited or excluded under applicable law. Nothing in these Terms limits or excludes liability for fraud, for death or personal injury caused by negligence, or for any other liability that the law does not permit to be limited.

You agree to indemnify, defend, and hold harmless Goodeye Labs, Inc. and its officers, directors, employees, and agents from and against any claims, demands, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, that arise out of or relate to: (a) your User content, including any template you publish; (b) your use of the Service, including use under your account or API key by you, by an agent acting on your behalf, or by any third party; and (c) your breach of these Terms or of any applicable law.

We may, at our option, assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us. You will not settle any such matter in a way that imposes any obligation on Goodeye without our prior written consent.

We may review, remove, unpublish, or disable access to content that violates these Terms or that we reasonably believe is unlawful or harmful. We may do this with respect to a single template version or to a template as a whole.

Copyright notices

If you believe content on the Service infringes your copyright, send a notice to hello@goodeyelabs.com. Your notice should include: a description of the copyrighted work you claim has been infringed; identification of the allegedly infringing content and enough information for us to locate it, such as the template URL; your contact information; a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; a statement that the information in your notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner; and your physical or electronic signature.

When we receive a valid notice, we will act by unpublishing or deleting the affected template version. If you believe your content was removed in error, you may send a counter-notice to the same address. Your counter-notice should identify the content and its location before removal, include a statement under penalty of perjury that you have a good-faith belief the content was removed by mistake or misidentification, include your contact information and consent to the jurisdiction described in the section titled Governing law, dispute resolution, and severability, and include your signature. We may restore the content where the law allows. We will terminate the accounts of repeat infringers.

For users in the European Union, where required, we will provide a statement of reasons for a moderation action we take on content you submitted or published, and information about how to contest that action.

You may stop using the Service at any time, and you may close your account by contacting us at hello@goodeyelabs.com.

We may suspend or terminate your access to the Service, in whole or in part and with or without notice, including immediately, if you breach these Terms, for non-payment of amounts due, when your balance or usage grant is exhausted, or in cases of abuse, fraud, or unlawful activity. We may also discontinue the Service, or any part of it, as described in the section titled Warranty disclaimer.

On termination, your right to access and use the Service ends. Provisions that by their nature should survive termination will survive, including the sections titled User content and license, Public templates and user-generated content, Warranty disclaimer, Limitation of liability, Indemnification, and Governing law, dispute resolution, and severability. Termination does not affect the license you granted for any template you published, which survives as described in the section titled Public templates and user-generated content.

We may modify these Terms from time to time. When we do, we will post the updated Terms with a revised effective date, and for material changes we will also notify account holders by email.

Changes take effect when posted, or on a later date that we specify. Your continued use of the Service after an update takes effect means you accept the updated Terms. If you do not agree to the updated Terms, stop using the Service.

For organizations with custom requirements, including a data processing agreement, a confidentiality or nondisclosure agreement, the processing of regulated or education-related data, or negotiated commercial, liability, or service-level terms, we can enter into a separate signed agreement. To discuss an enterprise or custom agreement, contact us at hello@goodeyelabs.com. Where such an agreement is in place, it controls as described in the section titled Governing law, dispute resolution, and severability.

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. You and Goodeye agree that the state and federal courts located in Delaware have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you consent to personal jurisdiction and venue in those courts.

There is no mandatory arbitration under these Terms. Any dispute will be resolved in court as described above.

You and Goodeye agree that any dispute will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. To the extent permitted by law, you and Goodeye waive any right to a class action and any right to a trial by jury.

Nothing in these Terms limits any non-waivable statutory rights you have as a consumer in your country of residence. If you are a consumer in the European Union or the United Kingdom, the provisions above on individual actions, the class-action waiver, the jury-trial waiver, the choice of Delaware law, and the choice of Delaware venue apply only to the extent they do not deprive you of the protection of mandatory consumer-protection rules or of the courts of your place of residence that apply to you under the law.

If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

If you choose to send us feedback, suggestions, or ideas about the Service, you grant Goodeye a perpetual, irrevocable, worldwide, royalty-free license to use them for any purpose, without any restriction or obligation to you.

These Terms, together with our Privacy Policy and any additional terms that apply to a specific feature, are the entire agreement between you and Goodeye regarding the Service, and, except for any separate signed agreement described below, they supersede any prior agreements on that subject.

If you have entered into a separate written agreement with us that is signed by an authorized Goodeye representative, including a commercial or cloud service agreement, a data processing agreement, or a nondisclosure agreement, that signed agreement governs your use of the Service to the extent its terms conflict with these Terms or our Privacy Policy, and the conflicting terms of these documents do not apply to you. These Terms and our Privacy Policy continue to apply to the extent the signed agreement is silent.

If you have any questions about these Terms, contact us at hello@goodeyelabs.com.